Q: Can I order a custom-configured Dell computer at Officeworks?
A: Yes, custom-configured Dell computer can be ordered from selected Officeworks stores.
Q: Can I buy the Dell products available at Officeworks on Dell.com.au ?
A: Yes, but only selected Dell products that are available at Officeworks can be bought on dell.com.au.
Q: How do I return a Dell product purchased at Officeworks?
A: All Dell products purchased through Officeworks can be returned directly to Dell or to Officeworks depending on customer preference. All products must be returned with original packaging and must comply with Dell’s return policy in order to receive a refund. Please refer to the Dell’s return policy or speak to a Dell care representative for more information.
Q: What type of warranty is included on Dell products purchased through Officeworks?
A: Dell products come with either a 1-year or 2-years limited warranty depending on product.
Q: Is there a registration process for Dell products purchased at Officeworks?
A: Yes, instructions for Dell product registration will be either included in the box along with your Dell product or handed over to you at the point of sale by the sales representatives at stores. Registering your Dell product will help Dell to serve you more quickly, should you need technical support .
Q:Is extended warranty available ?
A: Yes, Officeworks does offer extended warranty.
Q: Who can I contact if I need technical support?
A: Dell technical support can be reached by calling 1300-655-533.
